Mark is a security cleared ITIL-qualified IT Service Delivery & Business Relationship Manager, with over 20 years experience in delivering high quality customer-focused services and managing key stakeholder relationships. With a technical background gained through both leading and working directly alongside application, database, network and infrastructure engineering teams, Mark’s high profile customers have included the secure Government sector (Foreign & Commonwealth Office, Home Office, HMRC) and several Tier 1 UK Communications Service Providers (Vodafone and O2).
